PRIVACY POLICY

North Collectives

1. Introduction

North Collectives (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: info@northcollectives.com

We act as the data controller for the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data We Collect When You Visit Our Website

When you browse our website for informational purposes only (without registering or placing an order), we automatically collect certain technical data transmitted by your browser. This may include:

• The pages you visit

• Date and time of access

• Amount of data transmitted

• Referring website

• Browser type and version

• Operating system

• IP address (possibly anonymized)

This information is necessary to ensure website stability, security, and functionality. The legal basis for this processing is our legitimate interest in maintaining and improving our website.

We use SSL/TLS encryption to protect your data. You can recognize a secure connection by “https://” and the padlock symbol in your browser.

3. Cookies

Our website uses cookies to enhance user experience and ensure proper functionality.

Cookies are small text files stored on your device. Some cookies are deleted after your browsing session ends (session cookies), while others remain stored for a longer period (persistent cookies).

We use cookies to:

• Enable core website functionality

• Remember shopping cart contents

• Improve website performance

• Analyze user behavior

• Support marketing and advertising efforts

Where required by law, cookies are only set after obtaining your consent.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may limit certain website functionalities.

4. Contacting Us

When you contact us via email or contact form, we collect the information you provide, such as:

• Name

• Email address

• Message content

This data is used solely to respond to your inquiry and manage related communication.

The legal basis for processing is:

• Legitimate interest (responding to inquiries), or

• Contractual necessity (if related to an order or service)

Your data will be deleted once your request has been resolved, unless legal retention obligations apply.

5. Customer Accounts & Order Processing

When you create an account or place an order, we collect personal data necessary to process your purchase, such as:

• Name

• Billing and shipping address

• Email address

• Payment information

• Order details

This data is processed for contract fulfillment.

We retain your data for as long as necessary to fulfill contractual and legal obligations, including tax and accounting requirements.

You may request deletion of your customer account at any time by contacting:
info@northcollectives.com

6. Email Marketing & Newsletters

Newsletter Subscription

If you subscribe to our newsletter, we use your email address to send promotional updates and offers.

We use a double opt-in process, meaning you must confirm your subscription before receiving emails.

You may unsubscribe at any time via the unsubscribe link in any email or by contacting us.

Marketing to Existing Customers

If you have made a purchase, we may send you promotional emails about similar products based on our legitimate interest in direct marketing. You may opt out at any time.

7. Payment Processing

To complete your order, we share necessary payment data with trusted payment providers.

We may use third-party payment services such as:

• PayPal

• Credit card processors

• Other secure payment gateways

Payment providers process your data according to their own privacy policies.

We only share data necessary to complete the transaction.

8. Shipping & Order Fulfillment

To deliver your order, we share necessary shipping information (name, address, contact details) with our logistics partners.

This processing is required for contract fulfillment.

9. Social Media Integrations

Our website may contain links or integrations with social media platforms such as:

• Facebook

• Instagram

• Other social platforms

If you interact with these features, the respective platform may collect data according to their own privacy policies.

We are not responsible for the data practices of third-party platforms.

10. Advertising & Analytics

We may use analytics and marketing tools such as:

• Google Analytics

• Meta (Facebook) Pixel

• Google Ads

• Remarketing tools

These tools help us:

• Understand website usage

• Improve performance

• Measure advertising effectiveness

• Deliver relevant advertisements

Where required by law, we obtain your consent before enabling marketing cookies.

You can disable tracking via browser settings or advertising preference tools.

11. Data Subject Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

• Right of access

• Right to rectification

• Right to erasure (“right to be forgotten”)

• Right to restriction of processing

• Right to data portability

• Right to withdraw consent

• Right to object to processing

• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at:
info@northcollectives.com

12. Right to Object

You may object at any time to the processing of your personal data for direct marketing purposes. Upon objection, we will stop processing your data for marketing purposes.

13. Data Retention

We store personal data only as long as necessary to:

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

Once data is no longer required, it will be securely deleted.

14. Changes to This Policy

North Collectives reserves the right to update this Privacy Policy at any time to reflect legal or operational changes. The latest version will always be available on our website.

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